My rule of thumb is that the more a company believes they must be secretive, the less they have. The extreme is when a company requests that you sign a non-disclosure agreement to learn about its “patent-pending, curve-jumping, revolutionary” product. Then, predictably, it has nothing.

Truer words were never spoken.

... the key is not going to be to create distinct destinations organized around topics, but to find ways in which content can be surfaced in context, regardless of where it resides.

Making content work in a networked era is going to be about living in the streams, consuming and producing alongside "customers." Consuming to understand, producing to be relevant. Content creators are not going to get to dictate the cultural norms just because they can make their content available; they are still accountable to those who are trafficking content.

So if this is your future what does this say about your destination web site strategy?

We measured ourselves ten ways from Sunday,” he said. “But as soon as everything is important, nothing is important.

Cultivate effectiveness. The following are several skills you and your staff must have to achieve the effectiveness that will allow you to truly improve productivity and sustain superior customer service

Efficiency based (time management) approaches of the past might stave off disaster for a while, but in the end will get you nowhere. It's a new game and past practices won't save you.

Wang built computer models of neural circuits to investigate how such probabilistic decisions are carried out in the brain. His model explains a phenomenon in the brain called “base rate neglect”. This is basically where the brain actually chooses the least probable outcome.

When faced with a choice when seeing that you have a shadow on your lung you will automatically assume you have cancer even when it is the least probable outcome.

This explains everything.

What are the legal boundaries of an employee’s privacy in this interconnected, electronic-communication age, one in which thought and ideas that would have been spoken personally and privately in ages past are now instantly text-messaged to friend and family via hand-held, computer-assisted devices?

This will be very interesting to watch. Being that most of us do our work stuff on mobile devices that we have purchased ourself, it will be interesting to see how far the tentacles might reach.

Nexus One becomes exhibit A in Google’s lobbying efforts to rewrite the wireless industry. Google has been trying to break carriers’ chokehold on services, contracts and what devices are sold to consumers. With Nexus One, Google will be able to show the Federal Communications Commission what it envisions for the wireless industry. If the Google phone helps convince the FCC to open up cell networks and unused TV spectrum to mobile players the effort will be worth it. The wild card: Can Google’s lobbying efforts compete with the entrenched players?

We can only pray and hope that they will prevail. If there was ever an industry ripe for being blown to pieces it is this. There won't be a single consumer who will shed a tear.

Web 2.0 zealots have long pontificated that the 2.0 movement is grounded in transparency and openness. And yet, in this instance they are “unhappy” with a ruling that makes their sites even more transparent. Oh the irony.

The Online Community Unconference East is a gathering of online community professionals - managers, developers, business people, tool providers, investors - to discuss experience and strategies in the development and growth of online communities. Those involved in online community development, and social software in general, share many common challenges: community management, tools, marketing, business models, and legal issues. As we have found with our past events, the best source of information on all of these challenges is other knowledgeable practitioners.

Thinking about this one...